Servicing & Repairs

A Well-Serviced Machine Brews Excellence

Our team of highly skilled technicians are among the best in the country, dedicated to ensuring your machine consistently produces exceptional coffee. In addition to regular servicing, we also offer expert repairs to get your machine back to top form. Conveniently located at our Penrose headquarters, you can book an appointment or simply drop in, no booking required. Prefer on-site service? Let us know, and we’ll send a technician straight to you.

We service & repair most machines, excluding Breville, Sunbeam and Delonghi.

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LIL CAMERON
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I bought my Biepi espresso machine from Greg, and they've been fantastic for servicing - with a faster turnaround and better communication that other espresso machine servicing companies I've used in the past. Super friendly team and I recommend using them for your servicing or to buy an awesome machine.
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Christiaan van Noppen
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Maintenance and small repairs were expertly done. Super job, the machine is running sweetly. Cheers Greg and team (Profitec Pro500)
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Marcel F van Dijck
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Took my SAECO machine in as the seals around the steam wand were blowing and it was well overdue for a service. Greg took care of it / gave it a good going over / and now the machine is again shooting coffee like a demon !!! 😈 / so pleased to have my , yeah I know , old machine back but it’s making great coffee again / no fuss , just great coffee. Thanks
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Amy Thompson
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Very easy to deal with and did a great job servicing our machine and getting it back to us quickly
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Andy Pellowe
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Dropped my VBM machine in for service. Hasn’t run this well in years and service was very quick
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Dave Hopkinson
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Fantastic service repairing my coffee machine, which stopped working a few days before Christmas. Dropped it into the workshop and was able to pick it up the following day, where I was invited in for them to explain to me what the fault was and the work carried out. Highly recommend these guys!
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Servicing

Servicing

To ensure optimal performance and longevity, we recommend servicing domestic machines at least once a year, while commercial machines should be serviced every six months, depending on usage volume.

Our expert team guarantees fast, reliable servicing. Book your machine in for a service at out workshop or on-site today, or simply drop by – no booking required!

Repairs

When your coffee machine is down, we’re here to get you back up and brewing as quickly as possible, minimizing coffee downtime so you won’t be without your daily fix for long.

We don’t just fix problems—we prevent them. Our preventative maintenance services ensure your machine stays in top condition, with a custom service cycle tailored to your needs, so you can enjoy perfect coffee for years to come.

We carry a wide range of parts, offer expert advice over the phone, and handle warranty claims efficiently. With a focus on quality workmanship and clear communication, we take pride in delivering outstanding service every time.

Fill out the form below to request a call, or for urgent repairs, reach us directly at 0508 NZCOFFEE.

Repairs

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Book a service

Looking to book a service or have some questions? Get in touch with us today!

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